Patient Financial Advocate

Pentec Health has a dedicated resource to help you with any questions you may have concerning our Financial Assistance Program.

The Patient Financial Assistance Program is here to help you with financial questions that you might have related to your Pentec Health IPN or IDPN Therapy. Please call and speak with our Patient Financial Advocate. Our Patient Financial Advocate will help you better understand your Insurance Coverage, Explanation of Benefits, Co-insurance and Co-payments.

We will be happy to answer any insurance and payment questions you may have promptly and courteously. We offer payment plans, prompt pay discounts and Financial Assistance Waiver Programs. Please contact our Patient Financial Advocate today if you need assistance or have questions.

Toll Free Hotline: 866.833.6070
Email: pfa@pentechealth.com

Answers to your financial Questions
Financial Assistance Programs
Payment Plan Options
Prompt Pay Discounts
Courteous and prompt response
24/7 Assistance
Bilingual Assistance

Frequently Asked Questions

How do I know if my insurance plan is contracted with Pentec Health, Inc for this services/therapy?

Please call your health plan (your insurance company) to verify their requirements and your coverage.

What if the services provided to me by Pentec Health, Inc are considered "out of network" by my insurance company? Can I still receive the services/therapy?

The therapy/services you will receive (or have received) from Pentec Health, Inc will be covered, but your plan may require a larger deductible or a greater percentage of payment by you. You should be able to confirm this information with your insurance company. Our Patient Financial Advocate is here to help you navigate through any additional questions you may have after speaking with your insurance company.

My renal center has requested that I receive these services and I am benefiting from them. What should I do if my insurance plan will not pay for them?

Our Patient Financial Advocate will work closely with your renal center, your insurance plan and you to coordinate care and coverage for services/therapy. In many instances, you may find that you qualify for a full financial waiver or only a small co-pay amount would be due from you.

For answers to these and many other questions feel free to contact our Patient Financial Advocate directly Toll Free at 866-833-6070.